RESUME


Kevin Mark Painter

579 Grant Street
Indiana, Pennsylvania 15701-3144

PHONE: (724) 349-7316

FAX: (724) 349-3522

EMAIL: mr_fixit@grove.iup.edu


CAREER OBJECTIVES
To obtain a full time employment with a professional organization involving network administration, computer software/hardware maintenance and support.  My interest is a position that will be comprised of networking administration, research, development and design.

EDUCATIONAL BACKGROUND
8-87 to 12-00 Indiana University of Pennsylvania
College of Education and Educational Technology

104 Stouffer, Indiana, Pennsylvania 15705-0001

Bachelor of Science Degree in Communications Media, Magna Cum Lauda,  Provost Scholar G.P.A. 3.61/4.0.  With a Concentration in Consumer Affairs and an Emphasis on Audio and Visual Production.
Attended classes part time while working full time.

10-79 to 10-81 Electronics Institute
4694 Browns Hill Road Pittsburgh, Pennsylvania 15217-2914
 Associates Degree in Electronics and Computer Technology.

Received a Federal Communications Commissions GENERAL CLASS LICENSE.

PROFESSIONAL EXPERIENCE
2-00 to Date Indiana University of Pennsylvania
College of Education and Educational Technology
104 Davis Hall, Indiana Pennsylvania 15705-0001
Full-time Distributed Specialist II/ Network Administrator for the College of Education and Educational Technology.  Duties include advance network installation, configuration and support of the C.O.E.&E.T. Domain.  Design and conversion of MS Windows NT 4.0 Server (Service Pak 6a) for the entire college migration to MS Windows 2000 Advance Server in mixed mode.  Provide comprehensive technical support for VTEL Video Conferencing Workstation users in network, standalone and remote access environments using ISDN and ATM communications.  Responsibilities include support of 300+ users, 9 servers and 400 Windows 95/98/2000 Professional Clients using MS Office 97/2000 Suites.  With in an Ethernet 3Com, TCP/IP, CAT-5, 10/100MB network environment.  Managed and maintained Internet Web Hosting Services for the, C.O.E.&E.T.  Designed and scheduled routine tape backup of the COE&ET Server Domain.  Also managed the faculty, staff, student and classroom computer technology.

7-96 to 2-00 Indiana University of Pennsylvania
College of Education and Educational Technology
104 Davis Hall, Indiana Pennsylvania 15705-0001

Full-time Information Technology Technician for the College of Education and Educational Technology.  Duties include advance technical information, in a variety of information technology field service maintenance within the College of Education, including computer hardware and software.  Maintain information technology involving various Data Processing and Office Automation Equipment.  Installation, administration, optimizing and support of Ethernet TCP/IP Cat-5 communications for Windows, NT 4.0 LAN Intranet and Internet access.  Advance technical experience administering and supporting Dell, APPLE, I.B.M., ZENITH, D.E.C., Hewlett Packard, EPSON, USR and 3COM equipment.  Software administration, optimization, troubleshooting support for Microsoft windows NT, 98, 95 & Microsoft Office, Kermit95, Netscape, FTP and WordPerfect products.  Also, assist with Distant Education equipment support.

7-87 to 7-96 Indiana University of Pennsylvania
Electronic Data Processing Maintenance
Eicher Hall, Indiana Pennsylvania 15705-0001
Full-time Computer Hardware Supervisor.  Duties included monitoring the logging of computer hardware problems.  Supervising four full time Computer Hardware Technicians, one full time Inventory Clerk and several Student Technicians and Dispatchers.  Maintained an operating inventory to support 3,250 university wide computers.  Handled customer satisfaction.

7-86 to 7-87 Indiana University of Pennsylvania
Information Systems and Communications Center
G-20B Stright Hall, Indiana, Pennsylvania, 15705-0001
Full-time Computer Hardware Technician.  Duties included field service and bench repair on an assortment of Data Processing and Office Automation Equipment.  Types of Equipment repaired I.B.M., ZENITH, HUMAN DESIGN SYSTEMS, APPLE, D.E.C., RIXON, VENTEL, HAYES, MICOM, ADDSVIEW, FRANKLIN and 3COM. Organize and setup an in-house repair facility for the Indiana University of Pennsylvania.

2-86 to 7-86 M.T.I. System Corporation
106 Rochester Road, Pittsburgh, Pennsylvania 15229-1334
Full time as a Field Service Engineer.  Duties include field service and bench repair on a range of Data Processing and Office Automation Equipment.  Types of Equipment repaired I.B.M., D.E.C., WYSE, CENTRONICS, XEROX, AT&T, HEWLETT PACKARD, COMPAQ, DATAPRODUCTS, OKIDATA, QUME, HAYES, RACAL-VADIC, VENTEL, C.ITOH, T.I. and MICOM.  Handle purchasing of these items from major vendors.  M.T.I. sold to and serviced several major companies in the Pittsburgh area.

4-85 to 1-86 Westinghouse Electric Corporation
Water Reactor Division, Sure Systems
University Technology Building
4516 Henry Street, Pittsburgh, Pennsylvania 15213-3700
Full-time as a Field Service Engineer.  Duties include field service, bench repairs on I.B.M. P.C., X.T., A.T., 3270 Model 6 & G, also Hewlett Packard LaserJet, Plotters 7470 & 7475, ThinkJet and Epson Printers.  Developed in-house/field computer repair facility for Westinghouse.  Handle all purchasing and ordering and manage all inventory, shipping/receiving, vendor interfacing, vendor evaluation, controlled loaner inventory and van maintenance.

2-82 to 4-85 University of Pittsburgh
University Computer Center
110B Old Engineering Hall
4015 O’Hara Street, Pittsburgh, Pennsylvania 15260
Full-time as a Data Processing Electronic Technician II.  Duties include field service and bench repairs on D.E.C., I.B.M., Tektronix, Xerox and other major peripheral machines.  Maintain University of Pittsburgh Computer Center's Maintenance Manual, stock and inventory.  Experience with Microwave Transmitters and Receivers used for Data and Telecommunications.


SKILLS AND ABILITIES


·        Group Leadership

·        Microsoft NT4 Server

·        Microsoft 2000 Server

·        A+ Service Technician Certification

·        Professional and Positive Work Ethic

·        Interpersonal Skills Oral and Written

·        American Society for Training & Development member, A.S.T.D.


INTERESTS

Hockey, volleyball, golfing, skiing, mountain biking and enjoy being with friends and family.

 

REFERENCES
Available upon request.


SEMINARS/TRAINING

10-00 VTEL Corporation
 
108 Wild Basin Road
 Austin, Texas 78746-3326

ESA Video Conferencing Systems (TC1000, TC2000, and LC5000).

Enterprise Series Architecture (ESA) Installation, Operation, and Service Galaxy/ESA Peripheral Devices

This course covers devices including SmartTrak, SmartBOARD, CameraMan, and multiple Sony camera installations, CommandTouch User Interface, Biamp Audio Mixer and additional microphones, and installation of LAN cards.

7-00 ASAP Computer Help

137 Epping Road, Suite G
   Exeter, NH 03833-1595

Microsoft Windows 2000 Professional

Microsoft Windows 2000 Server

Microsoft Designing Directory Services

Microsoft Implementing Directory Services

Microsoft Proxy Server 2.0
     Microsoft Designing Network Infrastructure

Microsoft Implementing Network Infrastructure

8-99 Computer Master
 6900 Squibb Road, P.O. Box 2973
 Mission, KS 66201-1373
     Supporting, Troubleshooting and Optimizing Microsoft Windows NT 4.0

5-97 Xitech

Stright Hall, Indiana, PA 15705 -0001
     Microsoft Windows NT 4.0 Support

5-96 Dell Computer Corporation

3106 Longhorn Boulevard, Austin Texas 78759-7633

Premier Access Authorized Repair Certification

Latitude and PowerEdge Servers Product Family

1-96 Dell Computer Corporation

3106 Longhorn Boulevard, Austin Texas 78759-7633

Premier Access Authorized Repair Certification

Optiplex, Dimension and Omniplex Product Family

4-95 Parts Now!, Inc.
   810 Stewart Street, Madison, Wisconsin 53713-3247
     Hands-on Hewlett Packard Laser Printer Repair Course. 
    
Course II - Hewlett Packard 4, IIISi/4Si, 4P/4L

8-94 Drake Associates

Pittsburgh, Pennsylvania 15230-0355

A+ Service Technician Certification

CTIA Certification Program

8-89 Novell, Inc.

Provo, Utah 84601 -6194
     Issues in Connectivity

10-87 Zenith Data Systems

Secaucus, New Jersey 07094

Authorized Z.D.S. Computer Repair Certification

8-86 Apple Computer Incorporated

Rolling Meadows Industrial Park, Rolling Meadows, Illinois 60008-2498

Authorized Repair Certification Training

5-85 Computer Systems Training

PC-3, P.O. Box 355, Pittsburgh, Pennsylvania 15230-0355

Personal Computer Fundamentals

Advanced PC Operations, Lotus 123 and Dbase

4-85 IBM, Training Center

Atlanta, Georgia 30067-6399

IBM XT Hardware Training and Epson FX80 Hardware Training

4-85 Hewlett Packard

Training Center Computer Support Division

19310 Pruneridge Avenue, Cupertino, California 95014 -0707

LaserJet, ThinkJet Hardware Training

Plotter 7470A, 7475A and 7450A Hardware Training

11-83 Micro Systems Institute

Garnett, Kansas 66032

Understanding Microprocessor Based Equipment and Troubleshooting

5-82 Digital Equipment Corporation

12 Crosby Drive, Bedford, Massachusetts 01730-1402

VT-100 CRT Terminal Maintenance. 
     LA-36 HARDCOPY Terminal Maintenance.